Return policy

I want to return my item from Baustudio:

It is possible to return all products up to 14 days after your package has arrived. The customer pays for the shipping and needs to buy their own return label. 

We operate with a 14-days withdrawn policy, subsequently it will not be possible to return anything.

When we have received the return package, you will be notified by e-mail. The money will be returned on the same debit card, that you used to purchase the item. Please know that we are very busy at our warehouse but we try to proceed your return as fast as possible. Normally all return packages are processed within 2 weeks. 


CHRISTMAS RETURN POLICY

Orders placed after November 15 2022 can be returned until January 4 2023

It is also possible to order a gift card that works for 4 years right here


LIMITED EDITION CANT BE RETURNED
 

We do not give a refund on limited edition products, and if they are shipped to our warehouse, the costumer pays for the shipping both ways.  

ONLY FOR DANISH CUSTOMERS:

For vores danske kunder, vil det være muligt at købe retur label via følgende hjemmeside: 

http://returpakke.dk/

Husk at pakke alle produkter som du modtag dem, og udfyld den returseddel du modtog med pakken. 

 

HOW TO RETURN AS INTERNATIONAL CUSTOMER:

We do not pick up orders sent to a pick up point. Costumers are responsible for the return package and need to return the items to the following address: 

Søllerupvej 17A, att Lagerkompagniet 

4681 Herfølge

Denmark 

+45 61310328

Baunstudio1@gmail.com

Click here to print return note

Print the following page and fill out your information if you no longer have the paper we send you. Pack it with your return item and ship it back to us.